AI-Driven SOP Reviewer Identification and Email Notification Workflow

This enhanced Make.com automation uses OpenAI as a decision engine to analyze SOP review requirements in monday.com and generate a structured list of relevant reviewers. By interpreting each team member’s status (Required or Acknowledged), the AI outputs validated names, roles, and email addresses in a clean, machine-readable format. The workflow then automatically sends targeted Microsoft 365 email notifications and reminders only to the appropriate recipients, ensuring accurate SOP distribution, traceable acknowledgements, and full compliance without manual coordination.